Commercial Support Representative, Amersfoort

You are the first point of contact for our customers: by phone, email, and in our showroom in Amersfoort. You resolve questions quickly and well, think commercially, and make sure every customer at IVONO finds the right workplace.

About IVONO

IVONO is a fast-growing scale-up in ergonomic workplaces. We supply and install desks, chairs, and complete office fit-outs for businesses and individuals in the Netherlands and Belgium. We are growing extremely fast, with both business and consumer customers, and that calls for people who take ownership, stay on top of things, and spot opportunities others miss.

What will you do?

You work from our customer team in Amersfoort and are the link between the customer, the showroom, and the rest of the team. You get plenty of room to take ownership of customer contact and commercial opportunities.

• Customer contact: You handle incoming tickets by phone and email, quickly and with an eye for the customer.
• Showroom: You assist customers who visit our showroom and advise them on the right workplace.
• Commercial: You spot upsell and cross-sell opportunities and help customers put together a setup that is just a bit more complete.
• Quotes: You prepare quotes for customers and make sure they are followed up quickly and properly.

You work closely with Jochem, our Senior Account Manager. He is ultimately responsible for the customer, onboards you, and makes sure you reach and keep delivering at the right level.

What do you bring?

• Experience in customer contact, support, or a commercial inside sales role
• Strong communication skills in Dutch, English is a plus
• You combine a service mindset with commercial insight
• You are digitally savvy and quickly find your way around a CRM system
• You take on work proactively and keep overview, even when it gets busy
• You enjoy being on the phone just as much as standing in the showroom

What do we offer?

• Salary between €2,800 and €3,300 gross per month, based on 40 hours and depending on experience
• 24 to 40 hours a week, open to discussion
• Working on site in our showroom in Amersfoort
• 24 holidays and 8% holiday allowance
• A steady role in a company that is growing fast, with both B2B and B2C customers
• Room to grow within our customer team
• Personal guidance from our Senior Account Manager
• Informal culture with short lines of communication
• Your own ergonomic IVONO workplace

Do you thrive in a fast-growing company where your efforts are directly visible? We would love to hear from you.

📩 Send your CV and a brief motivation to hello@ivono.eu, or apply directly using the button below.