IVONO is growing fast — over 50% per year — and that calls for people who take ownership, stay on top of things, and spot opportunities others miss. As Customer Success & Sales Manager, you are at the heart of our customer relationships.

About IVONO

We believe a great workspace makes all the difference. IVONO helps businesses and individuals with ergonomic and sustainable workspace solutions: from sit-stand desks to complete office fit-outs. We're a scale-up with the energy and pace that comes with it — informal, ambitious, and always moving forward.

What will you do?

This is not a standard customer success or sales role. You combine account management, operations, and commercial work in one position. You make sure customers are well taken care of — and that IVONO benefits commercially as a result.

• Account Management — You monitor the quality and progress of customer requests, ensure swift follow-up, and keep the CRM tight and up-to-date.
• Commercial — You identify upsell and cross-sell opportunities, prepare quotes, and develop new projects for both B2C and B2B clients.
• Process Improvement — You optimise workflows, work with automation and AI tools, and translate customer feedback into concrete improvements.
• Customer Contact — You advise customers by phone, email, and in our showroom in Amersfoort.

What do you bring?

• Bachelor's level of thinking and working
• 2 to 5 years of experience in customer success, sales, support, or account management
• Strong communication skills in Dutch (English is a plus)
• Commercial acumen combined with strong organisational skills
• Digitally savvy — you quickly find your way around CRM systems and new tools

What do we offer?

• Salary between €3,400 and €4,500 gross per month, depending on experience
• Bonus scheme
• 24 holidays + 8% holiday allowance
• MacBook Pro provided by the company
• A complete ergonomic IVONO workstation in our showroom
• A high level of responsibility and room to grow
• Informal culture with short lines of communication

Do you thrive in a fast-growing company where your efforts are directly visible? We'd love to hear from you.

📩 Send your CV and a brief motivation to hello@ivono.eu or apply directly using the button below.