Account Manager — Amersfoort

IVONO is growing fast, over 50% per year, and that calls for people who take ownership, stay on top of things, and spot opportunities others miss. As our Account Manager, you are at the heart of our customer relationships — and you help build our customer team from the ground up.

About IVONO

We believe a great workspace makes all the difference. IVONO helps businesses and individuals with ergonomic and sustainable workspace solutions: from sit-stand desks to complete office fit-outs. We're a scale-up with the energy and pace that comes with it — informal, ambitious, and always moving forward.

What will you do?

A varied role in which you combine account management, customer support, and commercial work. You make sure customers are well taken care of — and that IVONO benefits commercially as a result.

• Customer Contact — You are the first point of contact for our customers: you advise by phone, email, and in our showroom in Amersfoort, and make sure every question gets resolved quickly and properly.
• Account Management — You monitor the quality and progress of customer requests, ensure swift follow-up, and keep the CRM tight and up-to-date.
• Commercial — You identify upsell and cross-sell opportunities, prepare quotes, and develop new projects for both B2C and B2B clients.
• Process Improvement — You optimise workflows, work with automation and AI tools, and translate customer feedback into concrete improvements.

As IVONO grows, so does your role: you'll help shape our customer department and, over time, take the lead in onboarding and coaching new colleagues and interns.

What do you bring?

• Bachelor's level of thinking and working
• 2 to 5 years of experience in account management, sales, customer service, or support
• Strong communication skills in Dutch (English is a plus)
• Commercial acumen combined with strong organisational skills
• Digitally savvy — you quickly find your way around CRM systems and new tools
• Hands-on mentality: no request is too big or too small for you

What do we offer?

• Salary between €3,400 and €4,500 gross per month, depending on experience
• Bonus scheme
• 24 holidays + 8% holiday allowance
• MacBook Pro provided by the company
• A complete ergonomic IVONO workstation in our showroom
• A high level of responsibility and a clear path to grow
• Informal culture with short lines of communication

Do you thrive in a fast-growing company where your efforts are directly visible? We'd love to hear from you.

📩 Send your CV and a brief motivation to hello@ivono.eu or apply directly using the button below.